Petra Mechatronics

We are looking for Technical Operation Coordinator cum Stock Controller. This job is related to domestic logistics and technical support.

Job title: Technical Operations Coordinator/ Officer
Job Ref: OPS-TCO-221015
Salary: 4,000-6,000 AED
Opening: 1
Career Level: Middle – Senior
Location: Dubai International City – UAE
Related Industry: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation.

Scope of work

Sales order delivery fulfillment, coordination, and supervision:
- Material arrangements Supervision.
- Coordinating with couriers and drivers.
- Coordinating with customers on time of delivery, gate pass, documentation, payment collection, and special procedures instruction.
- Supervising the timeline for the delivery with high standards.
Coordination and monitoring of technical jobs/works related to:
- Production, installation, and calibration.
- Troubleshooting, repair, testing, and service.
Maintaining technical manuals, instructions, and guidance.
Handle stock control.
Customer service:
- Handle technical support with customers by phone or email.
- Coordinate, Support, and handle technical information required from manufacturers, suppliers, and internal technical team.
Prepare cost sheet, BOM, and BOQ for technical works.
Basic IT knowledge of Computer software setup, and peripherals connection.
Very good knowledge of Word, Excel, and Outlook.

Qualification

More than 3 years of hands-on experience in technical works, operations coordination, and supervision in weighing scales or instrumentations, or automation products.
Must be from a trading or contracting companies background.
Should be an Engineering degree holder.
Skilled and experienced in customer after-sales service and customer technical support.
Basic skilled in basic computer software setup.
Skilled and experienced in MS Word, Excel, and Outlook.
To read and understand technical & civil drawings.
Experience certificate/s related is required (for all experienced applicants)
Able to understand our products and services in a very short period
Should have an overall awareness of mechatronics products
University/ Diploma degree preferably as an Engineer in Mechatronics, Instrumentation, or Industrial Electronics
Fluent in English with a clear accent
Professional/Excellent in business communication, ethics, etiquette
Minimum typing speed: 25WPM
Highly disciplined and organized to meet all requested works by the stakeholders with excellent results and performance
Must be: Fast learner, confident personality, 100% physically fit

References

All information provided in your application or CV must be accurate and carefully selected.
Candidates should be able to provide any required references, supporting documents, certificates, or letters
Candidates should be able to pass a pre-employment assessment test on the mentioned or required skills

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